Committee Members Austria
President AICR Austria // Front Office Manager - InterContinental Vienna
Since I left the Kindergarten I was interested in the hospitality industry. My grandparents run a restaurant in Vienna and my mother used to work for them. Serving guests and make them happy was a passion I grew up with. During schooldays I started to work in restaurants and bars already. After my graduation I worked a short period in a travel agency but I realized that a nine-to-five job did not make me happy. 2008 I had the option to start as an Instant Service Center Clerk at the InterContinentalVienna, a few days passed and I knew that I am at the right place. Every day a new experience, new people and great colleagues are just a few of the reasons why a Hotel like the InterContinental Vienna is the best place to work. Climbing up the ladder I finally made it up to Front Office Manager and I have this position since beginning of 2015. In 2013 I joined the AICR Vienna and was a quiet member of this fabulous association. After getting more comfortable with my position at work I started to be a more active part of the AICR Vienna. When Hani El-Sharkawi asked in 2014 who would like to help organising the international Congress 2016 in Vienna I was hooked. Since them I am more than happy to be part of this great association.
Vice President AICR Austria // Former Front Office Manager Radisson Style Vienna
Throughout my education in secondary school I made my first steps in the tourism industry sector while working at numerous events. Also I had been lucky enough to enjoy several internship programs in Vienna as well as abroad. Due to my personal interest in this industry I decided to start a professional education. After I finished a 2 year colleague in the tourism school MODUL with a diploma of hospitality and tourism, I started working as a management trainee in the independently owned 5* boutique hotel Sans Souci Wien. I was going through different departments and stopped at my favourite one – the front desk. After almost 3 years, I wanted to get a deeper insight and expand my experience in other sectors, therefore I decided to apply for a big chain. I started working for the boutique hotel Radisson Blu, where I was at first responsible for the reservation and banquet department. I realised that my true desire is the personal guest contact and that is why I took the challenge and moved internal into the position of the front office manager since the beginning of 2017. I am persuaded to have the unconditional passion, the patience, the ambition and the motivation, this industry takes. I am looking forward to collecting future value experience and broaden my mind
Teasurer AICR Austria // Cluster General Manager Fourside Hotels
I have been in the hospitality since 1989, with a few breaks in between, thinking that other industries might be "better". With advanced age, I have to admit that I simply love being surrounded by colleagues and guests and having the joyful delight of having a vast variety of tasks on a daily, even hourly basis. I joined AICR Austria in 2004 and took over the treasury from our longest serving AICR member, Andreas Plischke-Delabro in 2009. Hospitality is my world, AICR is much more than a networking platform to me, it is a possibility of being surrounded by professionals who share the same passion - the wellbeing of our guests, regardless of city, country, hotel or brand.
1st Secretary i/c of social media AICR Austria // Hilton Garden Inn Vienna
I started my professional career in hospitality management in 1999. I had the great chance to collect substantial experience in many areas in hotel business. Even after so many years in the industry, the work still gives me a lot of pleasure, because there are always new challenges. I have developed strong competences in Front Office, Reservation, Conferences & Events, Customer Relationship, Quality Management and Accounting. I have worked in several four and five star properties, boutique hotels and big chains. Since November 2016, I am Front of House Manager at the Renaissance Hotel. I joined AICR at the beginning of 2014 and became part of the committee in January 2016. I hope that I can inspire and support others by being a part of AICR and sharing my passion for this industry.