Committee Members United Kingdom
The Association of Front Office Management (UK), formed in 1986 and then joined the AICR in 1989, and has grown to become an exciting, active network for Front Office Management of all levels. In 2017 our Scottish sub section was re-formed. We are one of largest sections, we meet each month to network, hear about the latest industry trends and help emerging talent move forward in their career.
The Amicale was founded as a professional organisation, but the name was chosen to reflect the friendship that is built between our members. The aims of the AICR are to facilitate and strengthen the professional relationships between members and to promote and publicise the importance of our profession, developing the profile of the industry through training and development. Our membership constitutes an extensive source of contacts, offering invaluable networking opportunities whilst providing each other with support, information and advice.
Throughout the year events are organised for our members offering a wide range of opportunities to get together, to network, exchange our views and share our experiences.
Every year we go to the International Congress where we meet our fellow associations around the world. Following this, we will host our own AGM, ROTY final and Christmas event. In addition to these events we also organise networking events, leadership development, mentorships and innovation presentations. We have worked closely with colleges, universities, and Government organisations with initiatives to attract more young people into the industry and to develop their careers within Front Office. A key event in our annual calendar is the AICR World’s Best Receptionist.
We offer memberships for managers working in Front of House in 4 & 5 start hotels across the UK, as well as Junior Memberships for our AICR World’s Best Receptionist candidates and associate memberships for friends of the organisation. But it is not just about what we do within our own section, our organisation also gives members an opportunity to network Internationally, whether that is attending events such as our International Congress or connecting for help or even just for a catch up when we visit. Follow us on social media to find out about our next event. We look forward to welcome you to the Amicale!
President

Thomas Reesink
Front of House Manager
Corinthia London
Vice-President

Delia Corsale
Excellence Manager
The Cadogan, A Belmond Hotel
Memberships

Paola Osorio
Recruitment & HR Adviser
Sopher + Co
Committee Secretary

Kai Lux
Manager Central Operations, EMEA
Wyndham Hotels & Resorts
Mentorship

Maurizio Zaccagnino
Operations Manager
Good Hotel Group
Communications

Ariana Vilaca
Front Office Manager
Four Seasons on Park Lane
ROTY

Rachael Stevens
Rooms Division Manager
Pennyhill Park
Sponsorship

Joshua Shearman
Front Office Manager
The Berkeley
Events

Alec Lowndes-Watson
Reservations Manager
Kimpton Fitzroy
Events

Amandine Breteau
Assistant Front Office Manager
Raffles London
ROTY & Sponsorship

Dean McVey
Director of Rooms
Waldorf Astoria Edinburgh